From employee workstations and servers to the network devices your organization requires to support technology, our managed IT services are built to cover everything your business IT needs. We perform regular maintenance and 24/7 monitoring of your systems 365 days a year. This enables us to quickly identify issues in your computer system and resolve them quickly, drastically reducing your experience of downtime.
When it comes to managed IT services, Twin Cities businesses gain more than just dependable support. Rolltex Computers partners with your organization to ensure technology aligns with business goals today, and as you grow into the future. With proactive maintenance, we will keep your IT investments running smoothly and assist your users with any technology-related issues they may have.
Each of our level III support engineers has over 20 years of experience. That's more than double the national average!
We combine our comprehensive management platform and industry best practices to deliver a superior level of computer and server management support.
When it comes to your systems management and service level agreement, we don't play games. ITIL is the most globally accepted approach to IT service management. Using these standards as a guideline, we will effectively support your organization's goal to leverage IT, transform and grow.
Our innovative ticketing system allows customers to manage support issues via email, online portal access or mobile device.
We own and operate all customer support systems and data center equipment. As a result of this ownership, we have dedicated hardware with higher standards than leased or shared systems.