From installing and maintaining network firewall protection and data encryption to performing security audits, we offer a wide selection of network and computer security services to keep your business safe from internal and external threats. Our philosophy is simple - find the balance between data security and operational feasibility. After all, your data is only as good as your ability to use it.
Rolltex Computers's network security support includes:
Our level III support engineers each bring more than two decades of experience to the Rolltex Computerss team. That's 2x the national average!
We offer customers an enterprise-level management platform and industry best practices that is only available through extensive experience like ours. The result is an unprecedented degree of computer and server management support.
We take the ITIL standards seriously and promise to uphold these practices throughout all IT services, including your system management and service level agreement. The ITIL standards are the most globally accepted guidelines for IT service management. They enable us to effectively use technology to support your business goals and help position your processes and operations for growth.
Our intuitive ticket tracking system makes managing your IT requests simple, including email updates, online portal access and a mobile-friendly interface.
We own and operate all of our in-house customer support systems to make certain you have access to the dedicated, high-quality hardware you need and deserve. Sharing or leasing this hardware would lower its value and dependability, and we believe that's unacceptable.